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Customer Stories / Elestio
Elestio provides fully managed DevOps services for a catalog of open-source software. It helps companies around the world deploy, secure, back up, and update software on a scalable, encrypted platform. So it’s no surprise that data security and compliance are critical parts of Elestio’s customer promise.
As a two-year-old company, Elestio was looking to expand and move up-market. Many of its larger prospects, particularly in Europe, required a higher level of security compliance than it offered. But Steven Betito, Head of Digital Innovation at Elestio, knew their small, international team didn’t have the time or the compliance expertise to reach their certification goals in-house.
Kieran Conlon, CEO and Co-Founder at Elestio, wanted an external partner to walk them through the process of achieving their compliance certifications to help expand their credibility. He was looking for a partner that was cost-effective, that would guide them every step of the way, and that offered pathways to multiple certifications and audits. On top of that, they needed it done quickly.
Elestio chose Thoropass as its compliance partner to achieve its SOC 2 and ISO 27001 certifications. The Elestio team was particularly impressed by Thoropass’s full solution: a seamless and comprehensive experience, simplifying every step from onboarding and document collection to the final audit.
“Our Customer Success Manager was here to help us understand everything. She made it clear what we have to do and what we don’t have to do, and thanks to the platform, we got all the templates for the documents we needed,” said Steven Betito.
The Elestio team first completed their SOC 2 Type 1 audit, and then tackled the more complex ISO 27001 certification. While working on SOC 2, they used Thoropass’s templates to easily create documents such as their information security policy, IT controls, and employee handbook. With Thoropass’s unique multi-framework approach to compliance, they were even able to incorporate the policies into their ISO certification, speeding up the process.
Elestio achieved its ISO certification in only three months—much sooner than the team anticipated—while adding structure to its company processes.
“Thanks to the platform and our Customer Success Manager, most of the steps were really easy. We were guided at every step by the platform and by humans. Thoropass probably saved us six months,” said Joseph Benguira, CTO and Co-Founder at Elestio.
Since improving its security posture, Elestio now has the credentials to get a foot in the door with enterprise companies.
With SOC 2 Type 1 and ISO 27001 under their belt, the Elestio team is now working on their SOC 2 Type 2 audit. Working with Thoropass has been a game-changer, allowing Elestio to build its credibility and continue to move up-market.
Talk with one of our experts to build your custom path to compliance and take advantage of Thoropass’s thoughtful automation, expert guidance, and security audit experience.
SOC 2