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Customer Stories / Stylo
Stylo is an AI assistant helping customer support agents solve problems more quickly, more empathetically and with a higher degree of accuracy.
Hear Stylo’s Co-Founder and CTO, Josh Horowitz explain why he’d still pay for Thoropass, even if his previous audits were offered to him for free.
As the co-founder and CTO of Stylo and having led cybersecurity research teams in the past, Josh Horowitz understands the critical importance of cybersecurity in safeguarding customer data. However, prior to Thoropass, their compliance process relied heavily on exchanging various spreadsheets and documents, leading to challenges in keeping track of the most up-to-date information. The absence of a centralized, single source of truth made the audit experience stressful and time-consuming.
Josh knew a perfect compliance partner would be one that thoroughly audits and understands all the little things—as it’s in the small details when data breaches tend to happen. That partner? Thoropass. With Thoropass, Stylo now had their much-needed single source of truth, eliminating the hassle and headache of dealing with multiple documents and ensuring that every action item was clearly visible and everyone knew their next step in the process.
Josh’s favorite aspect of Thoropass’s audit experience is that the platform provides all action items as a giant to-do list. By simplifying what can be an overwhelming and complicated process, Josh and the Stylo team were able to complete tasks quickly and efficiently, effectively shrinking their ‘to-do list’ in a fraction of the time it would have taken without Thoropass’s smart technology. The platform’s user-friendly interface allowed the Stylo team to have a clear, up-to-date overview of their progress at all times.
According to Josh, what stood out the most was the Thoropass team’s exceptional dedication to their success and extensive knowledge.
Stylo’s SOC 2 has been instrumental in building trust with its customers, vendors, and partners; as a result, they’ve seen exponential user growth over the last year. Thoropass’s centralized and frequently updated platform combined with exceptional customer support has Josh feeling confident in this choice to rely on Thoropass as Stylo’s long-term compliance partner.
Talk with one of our experts to build your custom path to compliance and take advantage of Thoropass’s thoughtful automation, expert guidance, and security audit experience.
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