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Steve Heilenman | CIO, Benefix
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Customer Stories / interVal
interVal is a SaaS platform designed for small businesses and advisors to measure and monitor the value, performance, and health of a business in real time.
Without stretching their resources thin, interVal wanted an efficient, educational, and timely path to completing their SOC 2, but needed help finding the starting line. They were seeking support to bridge the gaps in both compliance education and execution, specifically around templates, documentation, and completing evidence requests.
With their platform designed for small businesses and advisors to measure and monitor the value, performance, and health of a business in real time, it only made sense for interVal to seek out a compliance partner that helps them be confident in their security posture to continue to scale.
With integrations and automations being integral to an efficient and seamless audit preparation process, the Thoropass (formerly Laika) platform supported interVal’s eagerness to properly set up their compliance program with a quality report as a top priority. Additionally, interVal valued the countless educational resources Thoropass had to offer. This included a team of experts that not only helped interVal’s team stay on track with tasks and deadlines, but also valuable compliance knowledge that helped them understand the reasoning behind their policies, controls, and other security protocols.
With a proactive approach and an achievable deadline, interVal leveraged Thoropass’s in-platform project management tools to understand every necessary and recommended step, with clear guidance along the way.
Additionally, with Thoropass as their auditor, interVal never had to leave the platform or worry about duplicative work when it came time for their audit.
In 90 days, the company of 20 employees was able to build policies and implement the necessary controls from Thoropass’s templates, outlined action items, project management tools, and of course, the Thoropass team on their side.
Working with their customer success manager and compliance architect, interVal was able to stay on track and achieve their goals of becoming a compliant organization, and ultimately help their customers. The interVal and Thoropass team quickly became one well-oiled machine with one compliance goal in mind. With the CSMs as project managers and the compliance architects as their compliance guides, the interVal team was rendered unstoppable, a testament to their determination and dedication to strive for quality work.
Notably, interVal now understands that compliance is not just a report, but rather a language that customers speak and think in when it comes to business success. With Thoropass’s services on hand, interVal was given the tools to successfully expand their compliance knowledge to feel empowered to masterfully continue to elevate the game for real-time valuation data. They are able to speak all of their customers’ language without hesitation, allowing them to create an impactful platform.
With the help of Thoropass, interVal is tackling compliance the right way, by starting with the right foundations and understanding that investing in compliance at this stage of their business will prove to the competitive landscape that they are here to flourish. With their SOC 2 Type 1 now complete, they are working towards their SOC 2 Type 2 with the continued support of Thoropass to maintain and monitor their compliance.
Talk with one of our experts to build your custom path to compliance and take advantage of Thoropass’s thoughtful automation, expert guidance, and security audit experience.
SOC 2