A FinTech startup

CHALLENGE

An early-stage company requires compliance expertise and support

When launching their company in 2021, the forward-thinking co-founder and CTO knew compliance had to be a top priority. They had a small team, a tight timeline, and very little experience with compliance, but knew the company needed to meet the latest security standards and protocols to offer a trusted solution to their customers and do business internationally.

They were looking for a comprehensive compliance solution that offered deep expertise and personalized support to walk the team through the multi-framework audit process.

SOLUTION

The company chooses Thoropass to guide them to multi-framework compliance

The CTO chose Thoropass to help the company achieve its SOC 2 and ISO 27001 certifications. Deciding factors were Thoropass’s auditor partnerships, in-house compliance experts to provide guidance and support, and package pricing for easier budgeting.

After a smooth onboarding process guided by their dedicated Customer Support Manager, the team had regular check-ins as they collected evidence and submitted it via the automated Thoropass platform. The CTO loved that the platform made the controls exceptionally clear and kept the evidence organized. The team also used third-party integrations through Thoropass’s partner ecosystem to give them an extra layer of confidence that their infrastructure was compliant.

RESULTS

A robust security posture opens doors to continued growth in the financial industry

Over the course of two years, the company achieved its SOC 2 Type I, SOC 2 Type II, and ISO 27001 certifications, increasing its security posture as it grew and allowing it to expand internationally. 

In 2024, the company renewed its ISO certification with Thoropass. This time, using Thoropass’s seamless audit experience, the process was even more efficient–only two months! The time savings reduced the overall audit burden, allowing the team to focus on more strategic activities.

LOOKING AHEAD

The company embraces continuous compliance as a critical part of its customer promise

Working with Thoropass has helped the company fully embrace what compliance means to its big-picture vision and values. 

As part of its commitment to excellence, the company plans to continue keeping its certifications up-to-date using Thoropass’s continuous compliance management and monitoring services.