As organizations strive to enhance their cybersecurity measures and establish trust with their stakeholders, achieving HITRUST certification has become an increasingly sought-after milestone. In this post, we dive into the potential drawbacks of relying on custom controls for HITRUST certification without the guidance and knowledge of a HITRUST Approved Assessor, and emphasize the significance of partnering with HITRUST-recognized External Assessors, like Thoropass, for expert guidance throughout the certification process.
Experts offer sufficient scoping and representation
Getting it done doesn’t mean you’re getting it done right. When it comes to your custom controls, the right thing includes proper scoping activities, understanding exactly what to include (and what not to include) in your evaluation components, and having the appropriate guidance and representation when implementing your controls.
Simply importing HITRUST controls into a platform and going it alone leaves your organization vulnerable to potential gaps in the scoping of your project which can lead to costly mistakes.
While automation or taking the ‘path of least resistance’ may seem convenient at first glance, it is crucial to consider the limitations and implications of such an approach.
Limitations of importing controls without expert guidance
Navigating your HITRUST custom controls without expert guidance would be like trying to explore a foreign area without the assistance of Google Maps.

Importing controls without sufficient scoping and evaluation assumes that you’ve already undergone HITRUST certification and possess the necessary controls. Or worse, using a templated or ‘standard’ set of controls assumes a one size fits all approach is sufficient. However, both of these approaches present a significant challenge for organizations new to the HITRUST framework, as you likely lack the knowledge and understanding of the controls required for your specific context.
Scoping activities play a vital role in determining the boundaries and requirements of HITRUST certification, including things like:
- What products are in scope?
- What locations?
- How many records are collected/processed/etc.
- How many devices?
Incorrect scoping can have detrimental effects on an organization, potentially including unnecessary information or excluding critical evaluation components. As a result, organizations are highly recommended to seek guidance from trusted HITRUST External Assessors, who have the expertise to ensure accurate scoping and help you avoid expensive setbacks.
Expert guidance and external assessment
Implementing and managing controls in alignment with the HITRUST framework requires the right kind of assistance and guidance. While exploring HITRUST solutions, it is essential to ask targeted questions to ensure your provider has the necessary expertise. The value of working with Authorized Assessors lies in their comprehensive understanding of the HITRUST framework, which enables them to provide accurate guidance, implement controls effectively, and prepare organizations for external assessment and audit processes.
You can find a list of HITRUST approved External Assessors here.













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