Nord Security provides digital security and privacy solutions for individuals and businesses globally. As a European company with strong security maturity and ISO 27001 experience, Nord Security needed SOC 2 to meet expectations in the North American market.

Nord Security had an established information security program and experience with standards more common in Europe. But as the company expanded in North America, customers increasingly required SOC 2.

Sigita Jurkynaitė, Information Security Manager at Nord Security, said the team needed a partner who could guide them through unfamiliar requirements and understand their goals. They were looking for more than a process; they wanted expertise and trust.

“We were looking for someone to walk us through that unknown territory. A lot of our decision had to do with the human element: someone who understood us and we felt like we could trust.”

Sigita Jurkynaitė, Information Security Manager, Nord Security

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Thoropass helped Nord Security prepare for its SOC 2 audit with consistent support and clear communication. More than 50 people were involved in the process at Nord Security, so coordination was critical. Thoropass helped the team understand audit requirements, prioritize work, and collaborate across time zones through Slack, calls, and email.

The approachable communication style helped get internal teams involved and motivated. During the audit, Nord Security and the Thoropass auditor were able to communicate efficiently and keep the review moving.

Nord Security successfully passed its SOC 2 audit. The certification helped the company acquire North American customers and differentiate itself in the market.

SOC 2 has become essential to grow the company’s position in the market, and Nord Security renewed with Thoropass to help maintain the certification.

Sigita’s advice to other European startups pursuing the American market is to begin SOC 2 as early as possible. While some companies may attempt SOC 2 alone, she recommends finding a partner that can provide clear audit guidance and reduce the burden on internal teams.

“Think of how many sleepless nights it’s going to cost you, versus paying someone who will provide you with really clear guidance. You will save so much time and so much money if you find a partner like Thoropass to help you.”

Sigita Jurkynaitė, Nord Security